FAQ

The most common questions, answered directly.

How do I access my account and subscription?
Go to /login and use your registered email. If you already have an active subscription, dashboard access is enabled automatically.
I didn’t receive the verification email. What should I do?
Check your spam/junk folder and confirm the email was typed correctly. If needed, resend the link from the login screen.
How do billing and refunds work?
Billing depends on your chosen plan. For refund requests, check the Refund Policy and, if needed, open a ticket here.
Can I talk to someone on WhatsApp?
Yes. Use the “WhatsApp Support” button at the top of this page to reach the team.
What should I include in the ticket to speed things up?
Describe the issue, steps to reproduce, include screenshots/links, and your account email.

Open a ticket

Fill out the fields below and our team will contact you as soon as possible.

Destination: support@camaly.io